Scammers take advantage of people’s generosity and busy schedules during the holiday season to steal information and money. People over the age of 65 are especially vulnerable to being targeted because they’re more likely to own their own home, have a retirement fund and have excellent credit. To keep Grinches out of your holidays, keep an eye out for the following common holiday scams:

• Online shopping schemes.

  During the holidays, everyone is on the lookout for good shopping deals. But it’s important to be hypervigilant and cautious when something seems too good to be true. Scammers use compelling – but fake – offers to lure people into sharing information or clicking a link that downloads malware on their computer. These schemes can take several forms, including the following:

  • Download an app for great discounts: A fake app will be made to look like a major retailer’s and offer significant discounts. Before downloading any apps, look to see if the business’s name is spelled correctly and whether the app has customer reviews. If there are typos and no reviews, it’s likely fraudulent.
  • Loyal customer gift card: A retailer you frequent says they want to reward you with a gift card. All you need to do is click a link and provide your information to apply. Ignore the offer, as it’s unlikely to be real and probably an attempt to steal your information.
  • Online secret shopper: You’re invited by email to shop online and rate retailers’ service. You can keep what you buy, and you may even be offered payment. To get started, you’re required to provide your financial information. Online secret shoppers are rarely recruited by email or through social media. Avoid these offers.
  • Problem with your purchase: A business you’ve shopped at says there’s an issue with your order and asks you to click a link and provide your information again. An actual email about an order would reference the order number, and you would be asked to login to your actual account – not click a link.

  In each of these examples, the scammer’s intent is to get you to click a malicious link and/or share sensitive information. During the holidays, and throughout the year, avoid clicking any links or attachments in suspicious emails, and don’t provide your personal information outside of your secure online accounts.

• Fake lottery or sweepstake winnings.

  The risk here is twofold. You may be offered an enticing prize in exchange for filling out a survey, but it has a fraudulent link that downloads malware. Or, you may be contacted with the exciting news that you’ve won a lottery or sweepstakes. You may even receive a check, only to discover it’s fake when it bounces days later. In the meantime, they may claim they need you to cover a prize fee or taxes and direct you to send money.

• Fraudulent gift cards.

  Gift cards are a great gift for adult grandchildren out on their own for the first time. But be careful where you purchase your gift cards. Fraudsters have been known to tamper with the gift cards displayed in grocery stores. Your best bet is to buy gift cards directly from the retailer at their register or on their website.

• Grandparent scam.

  The holidays are a perfect time to reconnect with family. Scammers may pretend to be a grandchild in trouble. The act goes something like this: They explain they’ve experienced some difficulty, be it medical, financial or legal, and they need you to send money for bail, legal fees, hospital bills or some other need. If they’re pretending to be a grandchild, they may stress that you can’t tell their supposed parent.

  To avoid this scam, tell them you’ll call them right back. Then call the number you have for your grandchild directly. Also call their parent. If your grandchild is safe at home, you’ll know it was a scammer.

  And, in general, be wary of any request to wire money. They’ll likely create a sense of urgency that pressures you into taking quick action. But money is rarely the immediate concern in a medical or legal emergency, and you have time to do your due diligence.

• Charity cheats.

  People love to give back during the holidays, and scammers know this. They may pose as someone from a reputable charity or solicit donations for a made-up cause. Before you write that check, confirm the charity is legitimate.

Scammers are clever, so if you fall prey to one of their schemes don’t be too hard on yourself. If you are involved in a scam, contact us right away.

The post Watch out for these common holiday scams against senior citizens. first appeared on Bridge Pioneers.

Watch Out for Catfishing

Catfishing is when someone presents themselves online as someone else to trick people into befriending them and giving them money. They may take months to establish a friendship or an online dating relationship. Then they’ll make innocent requests, like asking for help covering a medical bill, or telling you they’re having a hard time making some other type of payment. They’ll ask if they can pay you and have you make a payment on their behalf, but their payment to you will be fraudulent and you’ll be out the money.
I have spent time helping our customers with fraud cases, knowing that they don’t want to believe it’s real. The scammers have played to their emotions, or they pretend to be in romantic relationships. Whatever it is that person needs, the scammer will figure it out. The fraudsters are so good at earning trust, but in the end things never end up well.

Know the Red Flags

There are usually some consistent warning signs when someone is being defrauded. Here are a few things I tell my customers to look for:

• If you are doing a job or doing someone a favor for a lot of money and it sounds too good to be true, it’s probably a scam.
• We’re seeing a lot of scams that involve emotional decisions, like a request for help with medical bills, a family member in trouble or buying a puppy. Be careful not to let your heart get in the way.
• Watch for elements of transferring money, such as someone asking you to pay for something, and then they’ll compensate you or transfer your reimbursement.
• Be very cautious if someone warns you not to tell your friends or your banker about any financial arrangement they are requesting, That’s a huge signal that they’re up to something fraudulent.
• Do not give your banking information to anyone, this includes your online banking credentials.

If you think you could be dealing with fraudulent activity, please reach out to us, we are happy to help.

The post Warning Signs of Financial Fraud first appeared on Bridge Pioneers.

If you’re worried about becoming a victim of debt collector scams, here’s how you can protect yourself, your bank account and your personal information:

1. Contact your creditor

   Track the source of the debt by reaching out to your creditor to see if it has any information about the debt in question. If the company that contacted you matches what your creditor has on file, you’ll know it’s a legit debt collector.
   Always ask for a validation letter or confirmation about the debt. That way, if you do receive fake debt collection letters, you’ll be able to check them against the legit one from the actual collection agency.

2. Check your credit report

   Look at your credit reports to see if the debt the collector is referring to is on your report.
   While most debt is reported, not all debt collectors relay information to the credit bureaus. The debt could still be yours but not show up on your credit report. In this case, you may need to do more research to look into the alleged debt.

3. Don’t disclose any financial information

   When someone asks for personal and financial information, don’t share anything the potential scammer doesn’t already know. Instead, ask for the caller’s name, the collection company and contact information such as a phone number or email address and its physical address.
   If the collector is willing to provide information, that’s a good sign. Next, try to call the company or send it an email. If you get a dead line or the email bounces back, that’s a red flag. Save any discussion of your financial or personal information until you have verified that the debt collector is legitimate.

4. Stay calm and know your rights

   Dealing with a debt in collections can be stressful and embarrassing, but don’t be hasty, Nitzsche says.
   “A legitimate debt collector should be able to provide you with documentation that shows where the debt came from, when they acquired it and how they arrived at your current balance,” he says. “Always ask for this verification as soon as collection attempts begin.”
   Under the Fair Debt Collection Practices Act, legitimate collectors must identify themselves and can’t try to contact you at any unusual time or place. They also can’t communicate with anyone about your debt except for your attorney, the attorney for your creditor or the collection agency and, in some cases, a consumer reporting agency.
   It’s also helpful to know your state’s statute of limitations on debt, Nitzsche says. This can be anywhere from three to 10 years. “If the debt they claim you owe — legitimate or not — is beyond the statute of limitations, the collector can attempt to collect but cannot sue you,” he says.

The post 4 ways to protect yourself from debt collection scams first appeared on Bridge Pioneers.

Spam and Phishing E-mails Used Fraudulently

Fraudulent e-mails adopt many different forms and are the unauthorized actions of third parties not associated with misleading brand. These e-mail messages are referred to as “phishing” or “spoofing” are becoming more common and may appear legitimate by incorporating company brands, colors, or other legal disclaimers. Help protect yourself by becoming familiar with these methods of fraud:

• Spam:

   Often referred to as “junk mail,” spam consists of e-mail messages that are unsolicited by the recipient and that target the recipient with direct mail messages.

• Phishing:

   The term “phishing,” as in fishing for confidential information, refers to a scam in which the sender attempts to fraudulently obtain and use personal or financial information.

Most real brands do not request payments, personal information, financial information, account numbers, IDs, passwords, or copies of invoices in an unsolicited manner i.e through e-mail, mail, phone, or fax or specifically in exchange for the goods or services. Also most companies do not accept responsibility for any costs or charges incurred as a result of fraudulent activity.

Examples of Fraudulent Emails

Awareness and recognition of fraudulent letters, e-mails and phishing attempts is vital to protecting yourself against theft and other related crimes. Common indicators that an e-mail might be fraudulent include the following:

• Design Flaws: An e-mail containing distorted or irregularly sized logos
• Poor Grammar: Grammatical errors and excessive use of exclamation points

 

• Misspellings: Incorrectly spelled words or links to altered websites
• Sense of Urgency: Alarming messages requesting immediate action, such as “Your account will be suspended within 24 hours.” or “Contact us immediately to claim your parcel or prize.”
• Unexpected Requests: A request attempting to obtain money, financial information (e.g. bank account or payment card numbers), or personal information in exchange for the delivery of a package or other article
• Communication Gaps: An e-mail that does not provide an alternative method for communicating the requested information (i.e. telephone, mail, or physical locations)
• Deceptive Link: A link contained within an e-mail that appears to direct your browser to a known, safe site but actually directs your browser to another location, potentially to an unsafe or fraudulent site. You can detect this by hovering over the link with your cursor.  This causes the actual destination of the link to display in a pop-up, the lower left of your status bar, or other location depending on your e-mail client. It is suspicious if the actual destination does not match the address in the link. Also be suspicious of links containing numbers in place of letters, abbreviations, and slight misspellings in the link.

Fraudulent e-mails often appear to come from trusted sources, with the true sender revealed only through the Internet headers (not the same as the email headers).  The Internet headers can be found through your e-mail system from within the e-mail, using various methods depending upon the e-mail system you use.  For example, in Microsoft Outlook, this is accomplished by opening the e-mail in a separate window, clicking on the “File” tab and then choosing “Properties.”  The internet headers will be shown in the box at the bottom of the window.
Contact us for more information

The post Spam and Phishing E-mails first appeared on Bridge Pioneers.